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Frontier Communications has acquired the Verizon Fios network in California, Florida and Texas. Customers who currently have Verizon Internet, TV and Voice services will remain on the same 100% fiber-optic network with Frontier as their new provider. Their current plans, phone numbers and email addresses will remain the same.
New Frontier customers transitioning from Verizon can expect the same fast, fiber-optic Internet experience they’re accustomed to, with no disruption.
Frontier offers its customers 24-hour, U.S.-based customer care and tech support seven days a week.
Very little. New Frontier customers transitioning from Verizon will continue with their current service plan, but Frontier will be their new provider. All Internet speed tiers will remain the same.
Former Verizon customers will keep their current television services, controls, DVR and set-top boxes.
No. Frontier does not plan to change rates during this transition. Fees, surcharges and taxes vary by state.
For more information about the transition, visit this website:
Frontier Communications Corporation offers broadband, video, voice, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 28 states. Frontier’s approximately 19,200 employees are based entirely in the United States.