Frontier Customer Service
Existing Customers or Technical Support:
- We can help you add services to your plan, such as home phone or upgrade to an different plan to match your Internet usage needs.
- Protect your computer from malware and viruses with Frontier Secure. Our services also include storage solutions and premium technical support.
- Need help setting up your account or installing your new service? Forgot your Frontier login information? Our certified Frontier tech experts are your guides – here to help.
Questions about your Account or Upgrading Services?
I’m moving and want to keep my Frontier services. Is there a guide to what I should do?
Simply give us a call at 1-855-290-2807 and a Frontier specialist will help you transfer your service to a new location. You can see if your current services are available at a different location by running a quick address check.
I’m experiencing a service outage at my location. How can I restore my Wi-Fi connection?
Start by letting us know. Give us a call at 1-800-921-8101 to report an outage or to confirm the outage status of your area. Our tech support specialists will guide you through with step-by-step instructions to help you reconnect as quickly as possible.
Something is wrong with my Internet connection, but I’m not sure what it is. What can I do?
If you’re experiencing a connection issue, but are unsure of the cause, you can use our Automated Troubleshooting Tool. Simply login with your Frontier account and our tool will locate the issue.