Frontier Customer Service
Moving? Need help with your account or upgrading a service? Looking for a better deal? We’re here to help.
Existing Customers or Technical Support:
Questions about your Account or Upgrading Services?
Frontier Internet customers: Boost your speed or add another home service
I’m moving and want to keep my Frontier services. Is there a guide to what I should do?
Simply give us a call at 1-855-290-2807 and a Frontier specialist will help you transfer your service to a new location. You can see if your current services are available at a different location by running a quick address check.
I’m experiencing a service outage at my location. How can I restore my Wi-Fi connection?
Start by letting us know. Give us a call at 1-800-921-8101 to report an outage or to confirm the outage status of your area. Our tech support specialists will guide you through with step-by-step instructions to help you reconnect as quickly as possible.
Something is wrong with my Internet connection, but I’m not sure what it is. What can I do?
If you’re experiencing a connection issue, but are unsure of the cause, you can use our Automated Troubleshooting Tool. Simply login with your Frontier account and our tool will locate the issue.