Frontier Customer Service

Moving? Need help with your account or upgrading a service? Looking for a better deal? We’re here to help.

New Customers

Give our Frontier specialists a call and we can guide you to the perfect Frontier plan for your lifestyle needs. Call now!



Need help moving? Adding an additional Frontier service to your new home? We have a dedicated team just for you. Give us a call!


Existing Customers or Technical Support:

In need of tech support for your home or business?  We’re here to answer your questions 24 hours a day, seven days a week.




Upgrade Services

We can help you add services to your plan, such as phone or TV, or upgrade to a higher speed to match your Internet usage needs.




Frontier Secure

Protect your computer from malware and viruses with Frontier Secure. Our services also include storage solutions and premium technical support.




Technical Support

Need help setting up your account or installing your new service? Forgot your Frontier login information? Our certified Frontier tech experts are your guides – here to help.

Questions about your Account or Upgrading Services?

Frontier Internet customers: Boost your speed or add another home service

I’m moving and want to keep my Frontier services. Is there a guide to what I should do?

Simply give us a call at 1-855-290-2807 and a Frontier specialist will help you transfer your service to a new location. You can see if your current services are available at a different location by running a quick address check.

I’m experiencing a service outage at my location. How can I restore my Wi-Fi connection?

Start by letting us know. Give us a call at 1-800-921-8101 to report an outage or to confirm the outage status of your area. Our tech support specialists will guide you through with step-by-step instructions to help you reconnect as quickly as possible.

Something is wrong with my Internet connection, but I’m not sure what it is. What can I do?

If you’re experiencing a connection issue, but are unsure of the cause, you can use our Automated Troubleshooting Tool. Simply login with your Frontier account and our tool will locate the issue.

What are you waiting for?

Give one of our sales experts a call and switch to Frontier today!

Call to Order!